Hawaii Neighborhood Outreach to the Aged (HiNOA) / Information and Referral Services
An important underlying philosophy by which Palolo Chinese Home has been guided for over 100 years is to provide healthy aging and familial support that nurtures the body, mind and spirit of residents and their families, and to provide these services at the highest quality possible while maintaining the most reasonable cost. This means providing services in one’s community residence without compromising quality of care.
The Hawaii Neighborhood Outreach to the Aged Program (HiNOA) is a community-based, integrated information network to services supporting elderly who wish to remain in their own homes. It is a free service, which provides a knowledgeable link between the individual in need and the providers of services.
HiNOA is based at Palolo Chinese Home (PCH, in the residential community of Palolo Valley on Oahu. Its Good Neighbor Concierge Referral Services is a community service available to anyone seeking assistance and information on elder care. HiNOA can help link people to community services and providers, including Palolo Chinese Home’s own Adult Day Care, Overnight Respite Services, Home Delivered Meals, Residential House Cleaning.
The goals of HiNOA are to:
For HiNOA referral services, call (808) 748-4911
To assist seniors living at home, Palolo Chinese Home’s meal delivery service provides nutritious meals, prepared in Palolo Chinese Home’s kitchen to meet prescribed dietary needs. Meals are available for delivery at lunch and dinner Monday through Friday. The cost varies depending upon the delivery area. Please call our Food Service Manager at (808) 748-4918 for more information. To see a sample of foods that we offer, click here to see our Menu
The purpose of the Home Cleaning Services is to assist frail seniors living at home by maintaining a safe and clean environment. Qualified seniors will receive bi-weekly cleaning at an affordable price greatly subsidized by the PIN Grant. PCH management will work closely with clients to ensure satisfaction. Home cleaning staff will be trained and insured. All cleaning products and equipment will be provided by PCH. Please call 748-7994 for more information.
As an only child with two young children and aging parents to care for, I am fortunate to have found the Palolo Chinese Home Adult Day Care program. Being a full-time caregiver to young children and elderly parents has been challenging and often exhausting. I appreciate that the day care is open seven days a week as it has allowed me to do fun, educational and recreational activities with my children, all the while knowing that my parents are well cared for. The facilities at Palolo are clean and safe, and the staff members are cheerful and genuinely care about my parents. When my father passed away last year, they were kind enough to reminisce with me and shared their own memories of him -- it made me feel as though they thought of him as part of their family too. My mother, who suffers from Alzheimer's, continues to attend the program daily. She has found comfort in the routine and feels safe with the staff. They have supported her since my father passed away and even play hanafuda with her -- something that she looks forward to!
– Rene Tottori