(808) 737-2555 | info@palolohome.org | GOLF 2026
(808) 737-2555 | info@palolohome.org | GOLF 2026
Find answers to common questions about our care, community, and ways to support Palolo Chinese Home.
No. Palolo Chinese Home is open to men and women throughout our community regardless of race, religion and national origin. The word “Chinese” in our name reflects our early beginnings of caring for aging plantation workers and a cultural tradition of benevolence towards the elderly. While the Home primarily serves seniors, it has no age minimums or limits. Admission is based on functional abilities and nursing care needs. Each potential resident is assessed individually by a member of the nursing staff.
Therapeutic, social, educational, recreational and other specific activities are provided and include:
PCH provides balanced meals prepared by PCH’s Dietary Department under the supervision of a licensed Dietician. Our menu includes a wide variety of cultural and local foods. Special diets can be accommodated and appropriate snacks are provided between meals.
Click to here see our menu currently offered at Palolo Chinese Home
Call (808) 748-4911 during office hours, Monday to Friday, 8:30 am – 4:30pm (Hawaii Standard Time) for a tour of the facility with our Admission Coordinator or to have materials mailed/emailed to you. Completed application, physical exam report and 2 – step TB clearance are required to advance the admission process. Admission is dependent upon availability of space. Generally it is possible to move an applicant in within a few days or weeks at the most.
PCH under a doctor’s supervision will oversee the filing or reordering of prescribed medications or supplies. PCH recommends the use of its contracted pharmacy. Residents or family representatives who wish to obtain medicines on their own or who chose to use a non-contract pharmacy should notify the Admission Coordinator prior to the date of admission. Non-contract pharmacy should provide pharmacy labels for all medication including over-the-counter supplements, vitamins and herbal medications clearly placed on the original containers with doctor’s orders and diagnosis to the Charge Nurse at the time of admission. In either case, the cost of medications and supplies is the responsibility of the resident and/or representative unless covered by Medicare or other insurances, which will be reviewed by the Admission Coordinator.
Yes. Unless contraindicated by the resident’s physician, a resident may leave when accompanied by relatives or friends for short periods or even overnight(s) as long as proper notice of such absence is given. A Leave of Absence form must be completed and signed before any resident can be absent overnight.
Anyone may visit a resident of Palolo Chinese Home with a pre-approved appointment scheduled at least 24 hours in advance. For visits scheduled outside of normal business hours, we request that visitors call if they expect to arrive on campus before 9:00 a.m. or after 8:00 p.m. Visitors are required to check-in at our electronic kiosks with each visit. Visiting is allowed only in the public reception and/or common areas. Visitors may see residents at bedside only after obtaining the Charge Nurse’s permission. Visitors with contagious or communicable conditions must not visit the Home. All visits are subject to the approval of Palolo Chinese Home staff.
Yes, PCH is both certified and licensed by the Center for Medicare & Medicaid Services (CMS). PCH is also rated by Nursing Home Compare, which is an official government Star Rating system for Nursing Homes. PCH is proud to be a 5 star facility in 2012, 2015, and 2016.
